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Hi, We had big problems with our windows for our self-build project and we have had to replace them. We settled with the original company and bought some more from a different manufacturer. The fitter tells us that he's taken advice and insists we're definitely liable to pay VAT on the basis that they're replacements. I'm convinced we should be zero rated for VAT on the fitting in the same way as we are for any other work. We're still at first fix stage, the house isn't habitable and we haven't put our VAT reclaim in yet. Can anyone clarify please and, equally if not more importantly, let me know how I can get written confirmation from somewhere (HMRC?) that will satisfy/reassure the installer? Thanks Dave