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Advice Please! A triple glazing rep (Gaulhofer) is due to call tomorrow. And I don't want to look too much of an idiot when talking to him. So what should I look for, or ask about? I know the basic stuff about his brand of windows, like the figures for the glass and frame -they're all within the range for PH - if they weren't the rep wouldn't be calling. I need pointers towards what I should look for in terms of manufacture. I'm conscious of the recent thread on windows and security, so I'll ask about the relevant standards. But to be honest with you, at the moment, to me, windows are windows are windows. But I'll be spending a good chunk of our budget on them. .....Not a time to get it wrong.