woody

I have sent you a pm

Ryder - we were going through a franchisee, the credit card payment was made to Alno UK, also the Visa payment but the cheque was actually made payable to the franchisee’s bank account in the name of one of the subsidiary companies that the Administrator has sold their interest in - this is part of their email to me:- The Administrators have successfully achieved a sale of the Company’s shareholdings in subsidiary companies and deposits paid to outlets owned by those companies do not form claims against the Company. Contracts with these companies and the related deposits remain the responsibility of these separate legal entities. These companies are: Bradbury’s of Exeter Limited, Bradbury’s of Bristol Limited, Birmingham Kitchens Limited, and Stourbridge Kitchens Limited and customers should check if they fall into this category. Some deposits have been paid to third party franchisees and not the Company. Customers should check if they fall into this category.

thank you so much for the advice; much appreciated and food for thought

This is such an informative thread - i’ve been looking everywhere for someone in a similar boat to me. I ordered my kitchen from my local Intoto branch in July, paid a total of £8500 in deposits (initial commitment fee, 20% deposit and payment for appliances off spec). Then we were told Alno had gone into administration- so frustrated with myself that I didn’t do a bit of homework before handing over the money; a bit of googling would have shown me Alno were having problems. Paid 2 deposits on cards and 1 by cheque. Think I may be able to get back the card payments but the cheque is proving tricky as it was to a subsidiary company of Alno and the Administrator has listed this company as now having been sold and any redress is with that company and not Alno UK. Does anyone know if that is correct? When I made this payment it was then an Alno UK company, but since then the Administrator has arranged the sale (although it’s still showing on Companies House as being an Alno company). An alternative is to stick with Intoto whilst they secure an investor who will allegedly honour the deposits already paid and Intoto will source an alternative German kitchen of same spec with the investors backing. Any thoughts please? Would really appreciate the input