HeatpumpSOS

Finally having to replace our 2 husky heat pumps. Anyone got any recommendations? The quotes are huge and the companies seem to want to preface the water tanks which seems a shame for the planet and money- wise but they say they are wrong for some reason. Anyone have experience of that? The quotes I have got are for ACOND and LG. All advice welcome.

My dad has switched to mitsubishi, our Husky are only 4 years old so wont be changing until broken. he managed to get insurance to pay for the husky being not fit for purpose but we have tried and cant.

It isnt an advert, it was exactly how it happened, we are in cardiff & we wont be using this company or paying them, but the guy was really helpful, they needn't even have bothered picking up the message, it was after 6. As it was they picked up the message & offered that i could ring them for help too. I thought they were a company worth knowing about so I thought I would put the details up here for anyone else, take it or leave it.

It isnt an advert, it was exactly how it happened, we are in cardiff & we wont be using this company or paying them, but the guy was really helpful, they needn't even have bothered picking up the message, it was after 6. As it was they picked up the message & offered that i could ring them for help too. I thought they were a company worth knowing about so I thought I would put the details up here for anyone else, take it or leave it.

I called ADC about my heat pump last night -well I was actually just using the online chat facility at 6pm & they said please ring - so I did - 07712 622862 I thought that was really kind since it was after hours & the guy, Andy took me through all the setting really patiently, he hadn't seen a Husky before but we worked it out with his expertise. he thinks its a valve thats not responding & I need a na actual engineer for that, but he took me through the settings just in case. He wont get the business for the valve as he is too far away, I asked him to send an invoice for his time & he said don't worry. What a nice guy. Anyone in the South West area, you might want to try this company. Know their stuff & willing to go the extra mile.

thanks

Anyone know of a ASHP service company that covers S Wales please?

Hi, thanks for taking the time to look for this. I have the manual for ours, It looks like very much like this one you have found. Ive had a good look through it but i cant fathom what to do. Maybe I need to have another go.The problem is that if I reset factory settings for example I think I will be in trouble as over the first couple of years wee had the settings re-set on several occasions to try and stop freezing over, I don't know where to start. What i want to do is jump start it to defrost. It's frustrating because it doesn't even sound that hard does it? Why isn't there just a button for this? I know which icon should light when it is defrosting.

yes, that is it. Good old Husky heat pumps freezing over when it gets cold again.

Hello, we have 2 husky pumps, one is frozen over & I don't know how to trip it onto defrost. The manual doesn''t tell you- it says dont mess with the settings- fair enough but its been frozen for days now & i cant get hold of 'The Heat pump doctor" to help. The house is cold, & I'm cold. Anyone know? or any one know who I could get hold of to help? Im in cardiff & happy to take instructions over the phone - done it enough times when Husky were up and running -LOL.

Hi from Cardiff