Trading standards have taken over the communication and they have gone quiet. It wasent a huge amount held back so they think they will disappear just nothing I have ever had to deal with before. I have just had a quote of £500 (2 days work) to remove cement and put in edging stones to support the bricks as they don't want to move bricks in case it damages anything. My Dad seems to think it is excessive as the area is only 7x4. Awaiting on second quote this, afternoon but being a novice not sure if what they are telling me is right.