Me too!
This thread on it own (took me over five days, on and off to read) has made me "think again"
I wanted:
1) Set and forget
2) Scalability
3) Longevity
To my eye, one seems to fail. Two is fine, but even three has or had? it's niggles. One thing I saw, but confess I overlooked, was weight. OMG! That's a ground floor based install for sure isn't it? No first floor, or basement stuff there ? Cost is double/three times. Serviceability is growing, but... Technical support is (yes, yes, pandemic) thin on the ground... For me personally. Nah... The timing simply isn't right. I will speak to my plumber Tuesday morning, but I think SA needs to fix it's controller and step away from the moody double glazing salesman myself.
To my understanding, they need a controller for those that just want basic (normal?) Features, and those that want to play/tinker/monitor EVERYTHING!
So to me, it's snog, but I've got my eye on someone/something else now...