Hi there,
Once Cadent know about an issue it needs a resolution. If you don’t want an upsized service you can sign a waiver so no work will proceed. It sounds like you need a larger diameter service. There are many reasons why you existing service might be inadequate duelled with next door , old steel , inserted or not enough capacity in the main. Your new boiler requires a large amount of gas on startup which your gas service is struggling to provide this is very common fault now.