Hi, just following this thread with interest and I am new to the BuildHub.
I just thought some of you may like my experience with a hot water heat pump.
We moved into a house with a ESP Ecoscent 300L installed which is nearing 10 years old. We did not have too many issues with it until the last year or so where it has been repeatedly overheating. It reaches around 70 degrees (although set to 55) and cuts out.... This obviously uses lots of electricity on the 'backup' immersion and is quite inconvenient. We had the sensor, anode and immersion replaced last year as advised by the ESP technical support (who seems to be the owner). This cost us £127.20 for parts and £500 labour for two different visits. Now a year on we have had the same issue again... so I called ESP and they advised to replace the sensor again. This, however, did not resolve the issue and our engineer now believes it is a PCB fault. This is going to cost £550 for the part plus labour.
Clearly with these types of issues and the cost of potential ongoing repairs we are considering a new installation. As I believe the tank on these systems only last 15 years anyway (as they are not stainless). I was looking into what may be the best replacement option for us and as JonnyW says there are a few others on the market. I have been looking at the Dimplex Edel and the Vaillant aroSTOR in particular as these are both quite reputable brands. I was wondering if anyone has since this thread had any experience with these systems? or are we better off getting a more 'traditional' heat pump installed.
Many thanks