Hi all,

I have a BioPure 2 domestic sewage treatment plant manufactured by We Build It Ltd, fitted with a pumped outlet.

I’m experiencing an issue where the water level within the treatment chamber rises high enough to submerge the incoming foul-water pipe.

The submersible outlet pump is functioning correctly, but I’m concerned that the blue plastic internal filter modules may have been incorrectly installed or positioned.

Does anyone own or service a BioPure 2 who could share photographs of the internal arrangement, particularly the blue filter modules, or confirm the correct operating water level?

Any technical advice would be greatly appreciated. Pls see attached pic.

Cheers

I do not have that exact unit, but if the pump is running and the level still climbs, the discharge side is not keeping up with the inflow. I would check the discharge pipe for a blockage and make sure the non return valve is actually opening, then look at the float levels. For the correct operating level and the filter layout, We Build It Ltd should be able to send you the manual or a service sheet.

Maybe call them direct. I have found them to be very helpful in the past.