Calling all citizens (Not planning professionals) who have submitted a planning application in the last 12 months

[sonal]

I am a User Researcher working on behalf of Cogworx in conjunction with several local councils across England to improve how people apply for planning permission online. This work is part of the Open Digital Planning community, which brings councils, practitioners, and residents together to design better, more consistent digital planning services. You can find out more about this work at https://opendigitalplanning.org.

 

We’re recruiting participants for our next round of user research, which will take place on Mon 22nd and Tues 23rd June.  The sessions will be online and last up to one hour. If you agree, you will only need to attend one of the sessions - I will DM you to arrange the most suitable time and date

 

For this round of research, we’re particularly interested in hearing from everyday householders who have applied for planning permission in the last 12 months.  

 

Before the session, you may be asked to complete a small amount of pre-reading, which will take no more than 15 minutes. During the session itself, you’ll be guided through a set of tasks. The session is a test of our design work, not a test of you. We’re looking for honest feedback to help us make the digital service easier and more effective to use.

 

To thank you for your time, a voucher will be provided after the session.

 

If you’re interested in taking part, please respond to this post and we’ll send you a short form to fill in and then we can take it from there.  If we can’t fit you in this time we will reach out to you again in the future. 

Edited 16 hours ago by jack
Formatting

[Gus Potter]

10 hours ago, sonal said:

You can find out more about this work

Nice idea, I've looked at your link,  but it's a pile of mince. 

 

The facts are. Building Control and Planning are two council departments that can actually make a profit. But any profit they make gets hived off to pay for other services, it does not get reinvested. If it was it would solve a lot of the structural problems we have. 

 

Planning and BC have a major recruitment problem. Because of this graduates can see that there is no real route to promotion, for talented folk its not a career option.  

 

Your idea is just tying to polish a turd. We need to first make the job attractive, no amount of digital stuff is going to solve the fundamental problem. 

 

I can tell you this as I deal with Planners and BC in my day job. If you want to make you idea a success then you need to address the fundamental issue I've just pointed out.