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Rehau Rio window adjustment


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Evening all,

we have finally had our Rehau Rio windows sorted after 2 years of chasing but still not 100% happy with one sash.

It seems to sit low in the frame (previously to the point of catching the rubber seal)

The sash needs to go up 2-3mm but I’m being told there is no up/ down adjustment on these?

None of the others are like this just this one.

Also as you open the window the top edge on the hinge side seems to catch the rubber on the frame.

Its like the sash needs to go up and across if that makes sense?

Looking to see if this is something I can sort myself as I’m being told nothing more can be done.

Will get some pictures tomorrow so it makes more sense 

 

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