limecc Posted February 26, 2023 Share Posted February 26, 2023 In July last year I tried to sign up with Scottish Power, filled in all the forms but in 6 months have received only one email telling me my Smart Meter display with export units didn't show the serial number. Not answered me since. Fortunately I have a second photo with slightly higher reading that does. Is it ok? Should I be using the separate export meter next to the inverter? How many more months before I get on their system and start getting the pitiful payments? Anyone else had trouble with them? Link to comment Share on other sites More sharing options...
Dillsue Posted February 26, 2023 Share Posted February 26, 2023 8 hours ago, limecc said: Anyone else had trouble with them? They stopped our FIT payments a few years ago due to an admin error when they lost the record of a FIT meter inspection. Despite the inspector confirming the inspection and SP verbally confirming the inspection had taken place, they didn't reinstate the payments until an OFGEM complaint hit their inbox. Unbelievably disorganised but I think they got a slap from OFGEM for it. Surprised theyre still s**t but if its the same office handling SEG as it is that handle FIT, I can understand theres still problems! 1 Link to comment Share on other sites More sharing options...
Radian Posted February 26, 2023 Share Posted February 26, 2023 10 hours ago, limecc said: Anyone else had trouble with them? Yes, everyone it seems. Scottish Power came bottom in a 2023 Which ranking of energy suppliers. Link to comment Share on other sites More sharing options...
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