Internorm Front Door Block - It's stuck!

[canalsiderenovation]

Help!

 

Our Internorm front door has one of these door block things on it. As yet we don't have 

 

[canalsiderenovation]

That should say we don't have the key barrel/fingerprint sensor operational and it's just been locked using the turn knob from the inside. 

 

It got opened today and now the block seems to be stuck. We can't open or close the door. If you turn the knob to the left the block seems to move slightly but we can't get it to release.

[Big Jimbo]

Turn the knob, and try and ease the bar were it is joined to the door upwards at the same time !!!!!!!

[canalsiderenovation]

23 minutes ago, Big Jimbo said:

Turn the knob, and try and ease the bar were it is joined to the door upwards at the same time !!!!!!!

 

Tried that with no success. It seems to be completely stuck.

[Eric]

On 28/11/2020 at 22:24, canalsiderenovation said:

That should say we don't have the key barrel/fingerprint sensor operational and it's just been locked using the turn knob from the inside. 

 

It got opened today and now the block seems to be stuck. We can't open or close the door. If you turn the knob to the left the block seems to move slightly but we can't get it to release.

I can’t help with your problem but I’m interested to see what you think of the fingerprint sensor as I’m thinking about having one.

 

[canalsiderenovation]

12 hours ago, Eric said:

I can’t help with your problem but I’m interested to see what you think of the fingerprint sensor as I’m thinking about having one.

 

 

It's not wired in yet!

[Eric]

On 21/12/2020 at 12:03, canalsiderenovation said:

 

It's not wired in yet!

Did you ever get it wired up?