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Found 1 result

  1. soapstar
    Hi Folks, Need a little bit of advice regarding regulations with external stepped access to a dwelling. A family member (elderly) has just recently got new patio doors fitted to replace their old ones. Upon viewing these we were disappointed to find the rise of the lower runner has increased by several inches compared to the previous patio door making it a very dangerous entry/exit for an elderly person (or any person!) The last step inside the property is now a little over 9 inches, with the other 2 steps approx 6 inches in height. From the attached photographs you can see the lip on the bottom of the door is quite substantial (note these photos both have the door open - not closed!) I am disappointed the company left the steps at this height and offered no resolution to compensate for the change in step height. Can anyone shed any light if this has broken any regulations or was the company complying with building regs? Thanks you very much for any advice!
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