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We have an issue with how our windows are to be sealed into the window frame. Today I got round to reading the instructions on how to seal our windows in and was surprised to read the following; The instructions (highlighted in yellow translated above) show that Compriband should have been used between the window and the frame. It wasn't. The installers simply foamed them in, like this; The point made by the installer is that Durisol isn't air-tight enough - and importantly smooth enough - to make a proper seal between the window and the wall with Compriband. The fact that this should have been picked up before is no longer relevant. Shit happens. I have asked for help from Durisol: none forthcoming yet.... This can't be the first time someone has faced this issue. Which products would be likely to compensate for the leakiness and roughness of the Durisol / window interface? I don't want to get to to air-tightness testing to find that the windows are allowing a gale through..... I will have paid for them by then - and nobody will be interested in helping solve the issue at that stage. --------------------------------------------------------------------------- [PS . Craig from Ecowin the Gaulhofer agent) has just rung to say that if there is any air leakage round the windows, then Ecowin would would indeed be responsible, he also suggests that I get a company rep to observe the air tests. That would mean they'd sort any problems out on the spot. Can't say fairer than that now can he? ]
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