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Is there a form of language that I need to learn to get Anglian Water to understand me? We want a supply of water to the new bungalow so that we can test the underfloor heating. They have supplied us with a "trickle" from a stop cock. I rang them and asked if we could have a proper supply and, after hours of discussion they said that our plumber could access the water supply pipe and create a "stand pipe". He (husband) has done this but a phone call to them to ask them to come out and turn the trickle into a decent flow so that we can fill the underfloor heating pipes throughout the bungalow. They do not seem to understand what it is that we want. All I keep getting told is that they will turn it on when every tap and toilet is fully installed and it is a sealed unit so that they can "test" it. I did, eventually, persuade them to send an engineer because we are moving the caravan to the site and it needs a water supply so that we can live in it. I don't want him to come and go away again because there was a mix up.
