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Found 1 result

  1. Peter M
    I'm hoping that someone on this wonderful forum will be able to point me in the right direction to get an independent window surveyor that can write up a report for the windows and doors that we have had supplied and installed by what we hoped would be a reputable company. After the installation started just before Xmas 2021 it was noticed that not everything that was being delivered and installed matched exactly what we had believed we would be getting, we approved and signed off the CAD drawings but despite this two weeks prior to the start of installation an email was sent to us "confirming" a change to one of the windows that hadn't been requested or spoken about, long story short we now have a long list, almost three pages long, that we are now of the opinion that the only way that we can get sense applied to our situation is to employ an independent surveyor who knows the window supply and install world. I'm not at this stage happy about sharing the name of the company concerned as we are still in discussion with them about these issues but we do need to have in our possession the correct information to challenge their responses should we feel that we are being mislead in any way. If anyone has experienced a like situation and can advise me I'd be very grateful even if you feel that I'm 'barking up the wrong tree'
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