BillSmith

Morning all, thank you for all your replies. Grosey, please find attached image - hopefully clear enough to make out colour.

Found this thread on a google search - very useful. We placed a deposit for an Alno kitchen in December (fortunately paid the deposit with credit card). We were asked for the pre delivery balance on the 20th July and were told there were going to be delays to the delivery a week later and we now find ourselves missing one oven and one cupboard (think we have been more fortunate than some). Our franchisee tells us that he is trying to help us but is having problems sourcing the oven (apparently Siemens are selective regarding who they sell the StudioLine products to, so he is having to get some display models in stock before he can give us ours) - hopefully he will have an update next week. Apparently the cabinet has a lead time of 6-8 weeks. Does anyone know how easy there are to source the same style elsewhere - alnostar smartline 340 oak effect cashmere grey? I haven't yet contacted the credit card issuer to issue re section 75 as I'm not sure what actions they will take with the franchisee - any views on whether I should wait a few weeks to see if any progress is made or crack on with speaking to credit card company?