What is it with self building that exposes all the loopholes in every organisation, usually to our cost??
So, we have an Openreach pole in the corner of our plot, which used to be a farmers field. It is connected via unsightly overhead lines to at least 6 of the direct neighbours, providing their phone and internet services. The village has only fibre to cabinet, copper to houses provision, max connection is about 60-70Mb. My 82 yr old mother has a 1.2 Gb full fibre connection in a local town (that's like handing a 2 yr old the keys to an F35 lightning), so 70Mb isn't what I call a particularly desirable service.
We applied to BT to connect our new build and have been told they are unable to do so but "EE may be able to connect you to a basic 10Mb service" WTAF?
So, we registered a new plot with Openreach (Ridiculously convoluted process designed only for developers undertaking housing estates) and put in all our details. They came back saying we can have a fibre to premises connection (we can't) via an overhead line from the pole (which we don't want - We want it ducted) for - wait for it - £5500 !!! What a joke.
So, a couple of things. 1. Who do I contact to charge them for their pole in my garden and how do I use that as leverage to get a reasonable priced, ducted connection?