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Mol172

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  1. House insurance are refusing to restore property until the internal flooding has been stopped. They are willing to cover the cost of potential prevention on the property I.e filling the void but even they don’t know if this will solve it. The surveyor they have sent out says he ‘thinks’ it could solve it but he’s not 100% and if we did fill the void, we’d likely get a damp issue. As you may see from other responses Iv posted it is a combination of surface water and a sewerage drain erupting when the drains are backed up, along with the fact the nearby water pump hasn’t been renewed since the 80s despite the village tripling in size, and cannot handle the capacity. Severn Trent water know this but still insist pump will not be renewed until 2025, they’re deniying liability due to the fact it’s a combination including surface water, which is the local councils department. Gets very messy to explain!
  2. Yes sewerage water erupting from a man whole in the back garden. Local council pass the blame to the local water company and vice versa. Having to start looking for relevant solicitors, one big nightmare.
  3. It is a combination of surface water, and sewerage water erupting from a drain in the garden whenever the surrounding drains are backed up. The flood attacks the house from 3 angles. House insurance will be covering the cost so that is not an issue, I just want the most certain option to prevent it from happening again. we are in an ongoing dispute with the local water company and local council who keep passing the blame from one to another, and neither are willing to do anything to fix the problem, Atleast not in the near future. A big part of the problem is an outdated water pump that Severn Trent still insist won’t be renewed until 2025, isn’t that great. So we are mainly just focused on preventing any further internal flooding, or at least attempt to, and in the mean time hope that the relevant organisations pull their fingers out. filling the void seems to be our most certain option at the moment, and the insurance are willing to do this. This combined with flood doors would ‘hopefully’ prevent internal flooding? It has concerned us though that the House insurance have mentioned there may be some sort of declaration we have to sign to say that if we develop a damp problem following the void being filled then they are not liable. Making me think it’s almost inevitable that we’d see a damp problem following it?
  4. Often sewerage water though, don’t want this under the property at all as you can probably imagine ?. It is an issue with local drains/ water company but getting them to accept liability and fix the problem is a whole other story.
  5. Do you know how effective these are? House insurance will be covering costs so that isn’t an issue I just want the most certain option.
  6. Long story short, the property has been flooded 3 times within the last 6 months, each time it has been due to outside the property flooding, filling the void under the floor via the air bricks and rising above the floorboards. In terms of preventing further internal flooding, in theory removing air bricks and filling the void under the floor should solve the problem, the question is will the property then suffer from rising damp problems? The property already has a course of damp injection however it’s efficiency is debatable.
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