Hi, we are in the same boat as Christine, we have received a quote from Western Power for £29,000 plus VAT (which I assume is at 20%) plus wayleaves and groundworks, which will bring us up to around £40K. We are at the end of the line and they have to take new 11kva high voltage lines underground to a new transformer on an existing pole, plus another pole by the road, with close to 300m of HV cable, jointing and so on. We are in West Cornwall, the nearest Independent Connection Provider I can find is in Cardiff (?!), a lot don't do high voltage and the ones that do won't do a single dwelling, so looks like we're stuck with Western Power. I've seen a couple of posts that said they got their DNO's quote down substantially or got a refund later. Is there an established procedure for doing this, or do you just have to argue with them? My reading of the Electricity Act suggests that DNOs have a statutory duty to supply a connection, but £40K is an insane amount - 11kva would be enough to supply about 40 houses...Any help with this would be greatly appreciated!