Gary Davies

Let me try and see what they say.... I spoke to a RICs surveyor today said he would be able come out do a report to help push NHBC and the builder in a corner. see video where the floor bounces and shakes furniture and I’m not even jumping on the floor! IMG_9419.MOV

Hi Mate, I am not 100% sure if the joists are secured correctly at the ends is the best way to check this to get the ceilings down?

Hi Peter, Yes metal web posi joists the builders cut hatches in the flooring which has created more creaking and clicking noises. The flooring is moving quite badly upstairs and bounces when not even jumping shakes the wardrobe and drawers etc. (I'm not saying it should be solid and not flex!) One carpenter has quoted to lift the floors and when i asked how he would do that he said cut around the stud walls!! I know the floorboards don't look fitted correct some appear to not have the glue and looks like they used ring nails which some have missed the joists below! His suggesting the following Take up floorboards Replace and fit with correct glue Take down ceiling Clip up loose pipes Raise Joist Re board and plaster Thanks

Yes its a tricky one £300k for a 2 bed semi you would expect it to be of some quality! Its not the only issue either! I have spoke with a Solicitor who advised breach of contract is definitely on the cards. Would you recommend a structural survey? Will they need the flooring up to do the survey? Sorry i am a First time buyer so not to clued up with this stuff! Cheers

Thanks! The NHBC confirmed it was a fault however they didn't look in the hatch or check the floor level they just listened to the noise. There schedule of works says to cut a strip of floorboard up across the center of the house and then install noggins across the joists!? Both NHBC and the Builder are refusing to do the repairs and NHBC will only cash settle and by the above i think they are just guessing! Thanks Gary

Hi Dave, Yes i believe so the builders cut hatches isn't it supposed to be fixed upright and against the top of the joist! I think the flooring or ceiling needs removing to inspect in full! A carpenter had a quick look on the landing and the flooring is unlevel by around 10mm using a 6ft level. The ceiling below is the even worse!. Thanks Gary

Hi All, Sorry to hijack this old convo. I am having an absolute nightmare with a new build home the flooring making awful cracking/clicking noises and just cant get the builder to resolve. Please see pics/videos below. Cheers IMG_9379.mp4 IMG_9363.mp4