DavidS

It would have been too complicated. The only way they found was to run a pipe against the wall of the bedroom loft until the ensuite bathroom sink but as you said, it wads too much disruption. I also had 2 independent plumbers who came to my house to have a look as we were very upset not to be able to have a softener. I am not a technical person and I don't really remember everything in details just that we had a soakaway pipe for the boiler or something like that. Anyway, please believe me when I say it is not an option to install a water softener.

Thanks Jeremy. Our boiler and water tank are in the loft and there is no waste close to this area. Harvey came to install their water softener and also East Midlands water and both couldn't. We are in a very hard water area (South London) so hopefully a Combimate will help. Any other good system out there? I am asking since Mr Punter is saying that is Combimate is only "ok" in a moderate hard water area, so not sure it will be good enough for my house?

Hi all, I am new to the forum and I am just a potential customer with NO technical knowledge! I followed this thread because I wanted to purchase a Halcyan water conditioner but now I am more interested to purchase a Combimate. We somehow don't have a waste in our house so a water softener is not an option. I called Combimate this morning and I got the following answers to my questions: - will I still find some limescale on my shower screen: yes - same on my kettle: yes - what about the little "film" on top of the water when I have a tea: yes - so your system will a beneficial effect mainly for the plumbing of my house: yes I was a bit disappointed and I wanted to check with you guys if you can confirm the above or if you have experimented actually more advantages (no limescale on shower screen, skin itching less than before...). One thing for sure, the lady was not at all a sales person :-)) @Lizzie: still super happy with your Halcyan? Thank you all