Hi,
I had a new boiler installed last November by a reputable local company that I have used a number of times without issue. The boiler sprung a gas leak, he checked it out with a sensor and could find nothing....there was a strong smell of gas.
March 24 I bought a 2.5k new range cooker blaming the smell on our current 20yr oldcooker. Guys arrived with it to install and discovered a gas leak. Took cooker back at my request, Cadent confirmed leak, plumber came out and fixed leak from boiler he had originally installed and tested.
April, i asked same plumber to do second fix on my bathroom I had built myself as an act if 'goodwill' for the stress and disruption of the gas leak. He did so but the basin trap leaked, the shower valve was upside down, the rad not centered on the wall and trap door that I had built to access floor pipes was jammed in and required a crowbar to open.
I rectified all of these issues myself and did a bloomin good job too!
I then received a bill for £367.....
Now, i realise he never actually agreed to work for free but neither did i recieve a quote for 2nd fix either. Do I have any grounds for not paying? He's now getting person and I haven't.