Yes as far as I know Dave. They spent a long time under the floor 3 hours getting everything set up and clearing the air out of the system. I have asked them to come back, but because of the virus its not going to be soon. Its the drop in temperature thats puzzling. I'm measuring just inside the wall on the flow pipe, before any mixer etc, and its about an 8 degree drop, consistently, which makes me think the HP isn't achieving even the 44c that it says it is.