Hi, does anyone know how we get a new landline into our new build home. I keep getting conflicting advice. We have demolished an existing house and replaced with a new dwelling. We rang BT, they said we have to contact our broadband provider, the provider said we need a landline into the property first, BT said that only Open Reach can do this, Open Reach said they don’t deal with the public, and there we are back to square one. Anyone help? Thanks