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thank you all for your quick replies. I am not confident about pulling the whole thing out since worried it is connected to the pipe and can damage it. But now it is good to know that is not connected, is there a pipe below this whole metal (including the lid) that reaches the stopcock? I also believe the stopcock might be also rusted. If I call the water company, do they charge anything?

Is this the main valve for water before it goes to my house? it is at the corner of my driveway and I found it is rusted and I can't open the lid, I tried WD40 for a few days a few times but was still not able to open, does anyone know if there is a leakage within the house, how can I switch off? I know there are valves for each tap but how about the pipes before that? I found the whole metal stuff (including the lid and the bottom) is wobbling if I pull the lid, is it something safe to remove to see the valve?

I always have one question, if there is something existing in the house before i bought the insurance, for example, some issues existing long time but i never noticed until recently, will the insurance company will deal with it?

thank you!

Hi All, thank you all very much for the suggestions and information. though i am happy to DIY but I may find someone to replace for me since it is the first time, The concern is what is the reason, I say there is a tight crack on the wall above the window, is it possible that the wall sink and press the window frame, to make the glass crack? this can happen again even i changed one if it keep pressing the glass

is it something I should go through the home insurance?

The concrete one must be down by someone professorial. I should be able to access the black plastic one at side by using leaders, it is something nails used to connect with the roof?

Can anyone tell me what this is called? It seems the parts (seems plastic?) at the size of the roof are missing and it is leaking a bit (the chimney side, I can see the sky inside), it is something I can fix and what is it called? Also seems there is a tile on the top of the roof missing but i did not see a leakage, is it something i should repair asap? thanks

thank you all that seems easier than i thought. I will find someone to fix it.

Do you guys mean i only need to replace the single layer of glass?? how to open the frame and fit the glass in? it seems all well sealed and i thought we have to replace the whole frame with the glass

thank you all! it is relatively new less than 10 years. The window including three parts with one part at each side can open, which are fine. The crack happens in the middle part which is the biggest, dimension could be 1.3m by 1m? do I need to replace all of the three parts or i can reuse the rest even the main frame (shared by all three parts)? maybe only the glass? what will be the cost roughly? thank you!

I found a crack in a double-glazed window, it is about 75mm long and starting from the top. The crack is in the inner layer and i thought it was caused by a storm but how could it be the inner layer? Can anyone suggest how to fix it to stop it further crack down and final totally? Changing this window might be costly? thanks

My window stool has mould and has become black on the top and also on the part connecting with the kitchen worktop. I know it is because of the water splashing on it constantly. Can anyone suggest how to recover and use anything to protect for the future (painting?)? Also, I can see there is a big gap between the stool and the worktop. I believe I should fill it; otherwise, water will keep pouring inside since you can see the kitchen sink is there. Any suggestions, please? I am not sure that is because the sink of the worktop or the wood is bent up. It looks due to the sink of the worktop. thanks

I made a few calls, some local plumers&heating from Google near me. No one wants to take the job! either said would be a very long waiting time or just said this needs many different people to deal with the wall, plumbing etc. Very surprising! Does anyone suggest where I should find such a company to deal with this?

thanks! I was thinking of doing it myself when I saw the video below, but I then saw the pipe is a bit leak so I probably have to find someone to do it. but does the plumber do the job since the wall needs to be repaired as well, it could be a 2-day job since has to wait for the wall to dry? Do you know roughly how much it will cost, i am not in London BTW.

thank you very much. It seems not leaking anymore, it was only a very tiny leakage. But I worry that the weight on the pipe can finally make the pipe bend/break and then could be a disaster since I have no way to turn it off so all water in the boiler will be out to the floor/carpet. I have no idea the weight of the radiator with water, how long I can leave it, i was thinking of fixing it when gets warm in March or later. If I call a plumber to do the job, it seems not a single-day job because they have to repair the wall and wait for it to dry before can put the radiator back into the wall, it is something only a plumber can do (or willing to do)?

Thank you all for your kind and quick responses, the video is very helpful and I never thought it could be turned in this way without even remove the water inside the radiator. The new issue is tonight I found a very very tiny leakage at the left side (the connecting with the floor pipe, see the picture), maybe 1 drop in a few mins. so my question is can i turn off the radiator completely and stop the leakage (no one leaves in this room at the moment)? It seems this pipe is not controlled by the valve. Is it still safe to do following the video but i think I still need to fix the leakage issues even though I can safely hang the radiator back to the wall? thanks

Hello, I found a radiator tears off a layer of the wall from the left side, the metal brackets/hooks from the right side are partially off from the radiator but the wall is fine. The radiator works fine but I worry about the leaning angle getting bigger and bigger so will finally break the pipe connecting to the floor - since it might be the only support of the radiator. I am even fine if it is just off from the wall, should be able to be fixed. What really worries me is that the layer of the wall, as you can see is quite thin but looks hard not a plasterboard, probably only 15-20mm? what is the material of this layer? where are the bricks? I thought this is a double-layer brick wall. thanks

Hello, just an update, I have now filled the hole with concrete and hope that works. Thank you all for your great suggestions, that helped a lot!

thank you again Russell. I moved here not very long time ago and have no idea when the pipe was placed. When you say it is newish, how many years could it be?

thank you, that seems like a clue but I did not find any similar to this. I might ask my neighbour who lived here for more than 30 years and definitely knew something before this building.

thank you very much. it is good to know from you do not use stone at the base but only a mix of cement and sand. i will put the mix of cement/sand/aggregator on top of that. The temperature is 5 degree at the moment but will go up to 10 degrees in the morning, I believe it is the same everywhere in the country. The issue is tonight might rain, but I can cover that area properly to stop rainwater flow in.

thank you all for all valid suggestions. I made a pic using flash, which can see a bit more inside, the hole seems big and narrows down deeper. Very interesting you can see that there are some bricks above the bottom of the hole to support the wall but suspended now. It seems the hole is only in this area, fortunately. Still confused about the reasons why it is caused, maybe there was a tree stump that rotten? Anyway, anyone can suggest how to make concrete? While waiting for your guys suggestions, I went to B&Q and bought some sharp sand, aggregator, and cement. Do I need to make the concrete very fluid so it can go to every corner even I can't reach? or I can use some stones I have in my garden (pebble) to put at the bottom and then use concrete on the top to support the wall any suggestions are well come, thanks

Thanks a lot, there are bricks above the slab I thought it is the foundation - the floor start from the roughcasting. The floor should be suspended to 0.4-0.5 metres from the ground since there are two doorsteps in front and I can see the floor is higher from ground. I believe though it is quite wet and cold nowadays but I thought that is the normal in winter time.

Thank you. I forgot to say the floor inside the room start from the roughcasting part so the bricks and the slab below, in total like 0.5 metre, I thought it is the foundation. In addition, only the hole part there is nothing below (well, the slab below the bricks is suspending as you can see), the left side I can see sand and stone below the brick and slab, quite solid, but not concrete, do we count it as a foundation?