Helo.
I am not a professional, just a householder. My hpouise is an old barn with very thick stone walls.
I had a Daikin Altherma 3 ystem fitted in the summer under the ECO4 system.
The installer has created 2 zones (upstairs and downstairs).
They also fitted new radiators , solar panels, and wall insulation throughout the house. I previously had oil fired heating and changed because the installer said an ASHP system would save me money.
Now we have snow and freezing temperatures outside, it seems that we have serious heating problems.
The setpoint is set to 39 degress, but the Daikin control panel shows an actual temperature of only 34 degrees. Does this indicate a fault with the system? I have emailed the installer and Daikin, but not redceived an answer.
The third party thermostats (one for each zone) are set to 15.5 degrees, but only 13.5 degrees is being achieved. The actual room temperatures are down as low as 11 degrees, whereas before the cold weather they were reaching a comfortable 17+ degrees.
The radiators have been bled and the pressure is fine at 1.4 bar.
So, our heating is not reaching comfortable levels any more, yet the cost has jumped astronomically to £29 a day (equivalent to over £800 a month) I am a pensioner (71) and cannot afford to pay that kind of money, and for a cold house to boot.
Can anyone advise on what action, if any, I should take?
If the tank temperature will not reach the setpoint, I am wondering if the unit may be the wrong size for my house. How can I tell?
Many thnaks and best wishes.
Tog 🙂