Polly
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Ok well we may differ slightly on how long a normal holiday is, or how common it is to have a second/holiday home, but lovely, lucky you/them. The treated water carries away limescale deposits because the Aragonite molecules, though they do not bond to surfaces, do bond to their Calcite 'cousins' and carry them out in solution, over time.
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Hello Herb. The company is in the process of rewriting some of the website. Although it does not claim to create soft water, we would like it to be clearer. The system doesn't really come with instructions. There's nothing to instruct, you just fit it and it works. It does come with installation instructions. It won't do any harm if water is left for longer than 21 days, because in that case, which is unusual anyway, the treated water running through the system afterwards carries out existing limescale deposits over time.
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Here you go, Jack: We condition, not soften. I don't choose the wording on the website. We do not soften water. I think that's relatively unambiguous.
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Ok, my apologies if my explanation hasn't been clear. Aragonite is created in the water's solution during its pass through the Halcyan unit. CaCO3 goes into the unit in Calcite form, and emerges in Aragonite form. The Aragonite stays suspended in solution in the water in one's system and washes through your system with the rest of the water.
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Right.
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No they're not. Aragonite is around 50% more soluble than Calcite. Nothing precipitates inside the unit itself; hence its 30 year lifespan and warranty.
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Aragonite is formed inside the device. It happens in the time that the water takes to pass through, using yes JSHarris, kinetic energy combined with the alloyed fins. The effects last for 21 days, (bit harder to maintain in a kettle), then revert to Calcite. Yes Jack, I will send you the tests. No, JSHarris, I will not get into a debate about the laws of the company's advertising. I provide part time product support, and that really is outside of my responsibility. I'm here to explain the product, not the company. I'm sure you'll appreciate that really is not the role of a provider of Product Support.
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I might go and watch some cats CPD
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- hard water
- water softener
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There is. The offset fins inside the unit create enough turbulence and pressure to create the reaction. No external source of energy is used. We don't advertise. If you're referring to the website wording, then yes, like I say, it could do with a tweak. But really, I'm in Product Support. I really can only be questioned on the product. Outside of this is not my bag. The fact remains that it's still more proof that it does work, than you have presented to say that it doesn't.
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Yes Jack, I agree, the wording could be clearer. I am but one woman in Product Support. The company is also in the process of changing the website. Yes, when the system is working at optimum performance, every CaCO3 molecule should transform into its Aragonite polymorph, and thus none should bond. I really only suggest this because they're a few pages long and in a format best attached to an email. I didn't say they're commercially sensitive. As for the pH thing, give me the afternoon and I'll have a bit more of a look into it then.
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Well, JSHarris, it is proven actually. I've said a few times now on here that we do have independent industry tests and technical information/data. All anybody would need to do is contact us directly and we provide them. It has: 'been proved to work after several decades'. We have reams of client testimonials and online reviews attesting to the fact. You, on the other hand, have no evidence attesting otherwise. And to answer your question of why it hasn't made other forms of 'water softener' obsolete - first of all, forgive me for making the usual clarification that we are a water conditioner. And the fact is: because no market is ever going to be dominated by one product, no matter how marvellous. Personally, I think a certain brand of tea is horrendous; but other people still drink it. And then of course we have the market who, such as Peter, just prefer soft water.
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Yes, you're right Jack. But it won't change the mineral content of the water. Calcium Carbonate will be just as present as before, just in a different molecular form. The conductivity of the water has also been shown to change once treated with a Halcyan. pH does not change at detectable levels, and Halcyan water has been approved as potable by WRAS. Aragonite is present in Halcyan treated water as a colloid suspended in solution. The effect of this lasts for 21 days, when it reverts back to Calcite; but of course by this point the water will have washed out of one's system. This means that Halcyan also has no wider effects on your water's environment.
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Halcyan is in the process of commissioning a university test on 'before and after' results ourselves. We wholly support the venture if members here would like to pursue one themselves, but please remember that the whole point to the Halcyan system is that mineral content will be the same both before and after conditioning. The system simply stops the Calcium Carbonate content from bonding and forming limescale. And yes Richi I did remove you on Twitter. It is my personal page and unrelated to my role with Halcyan. If you insist on sharing my personal pages on here then I suppose that is the way the internet works. If you must. I just don't really see the relevance to the Halcyan system. If you wish to ask questions on the system, you are most welcome to do so on here.
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Thank you all for your queries. Any that are likely to bring about further detailed questions, I would suggest to get in touch with me directly on info@halcyanwater.com to avoid narrowing quite a broad discussion. The results of the system itself are tangible and the claims we make, as to no use of power, no use of chemicals etc, true. The Halcyan is uniquely environmentally friendly and I am reluctant for it to be drawn in with comparisons with other similar options on the market, which do not provide such specific benefits. Please keep coming with questions on the system! I have a scientific background and can assure you all of my dedication to facts in this market. Thanks, P
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JSHarris I fear that our debate between the two of us is becoming a distraction to the overall discussion. I will gladly answer your specific queries between ourselves; please email me at info@halcyanwater.com. I appreciate the issues you are raising in a difficult market.