We're having some issues with the UFH system that we've recently had installed and hoping for some advice on what could be going wrong.
We have our mixing valve set to 4 out of 6 (on gas central heating) as we've got LVT floors which need to be protected from sudden temperature rises. Occasionally the mixing valve seems to close entirely, stopping flow to all loops. When I inspect the system the return temperature from the manifold is high (about 40 degrees C). To fix it I need to turn the mixing valve up to 6, which suddenly releases flow through the manifold and loops. This causes the manifold return temperate to drop rapidly to about 20 degrees as the cold water in the loops flows through the system. I can then turn the valve back down to 4 and everything works fine.
The only explanation to me is that when the return temp from the manifold spikes, the mixing valve closes completely. The mixing valve manufacturer/distributor Essco tell me this shouldn't happen, the valve should only close if flow drops as a scald protection. But I don't know how else to explain the fact that turning the valve to max temp immediately releases everything.
I can get our installers in but they are plumbers, not UFH specialists, and in any case I don't see that there is anything wrong with the installation. I'm trying to get support from Thermrite who sold us the package, but they're not being helpful so far. If somebody could suggest what might be happening and what the solution might be it would be greatly appreciated!