Revellbikes

The window is 4 years old. It is in the top attic guest room and probably gets opened a handful of times per year. What's the general warranty period for these windows? They were fitted as part of a full house refurbishment by a contractor so it wasn't me that purchased them directly it was the company in charge of the works. It'd be nice to get a replacement to be honest, but I'd want to know if anything has been done to the design in the past 4 years as it seems like a strange design to have no fixings in a metal / wood join that takes the full force of you opening a heavy wood and glass window 🤣

And some more...

I've attempted to attach a couple of photos of the affected area on the window vent flap. I've already repaired it and stupidly didn't take any photos of it before during and after.

My first post, so please be kind! I arrived here from Google as this site had the most hits relating to velux issues. Not sure if this is more of a tradesman forum, but hopefully someone can give some insight. Basically the handle that opens the velux window came off on one side where the hinge goes into the wood. The wood was split and metal hinge pulled out. After much googling I took it apart to reveal what looks to be a piece of metal simply sandwiched into the wood with no fixings of any sort holding it there. Seems a bizarre design and I'm confused as to why no one else appears to have moaned about this yet on the Internet? All I can find is a replacement part at great cost from Velux. Am I missing something or is this literally the worst design in history and a big weak point? Has anyone else experienced this issue? Managed to glue the piece of wood back together and screwed a small fixing through the wood into the hinge plate. See how long it lasts. May just make my own handle if it goes again with a proper fixings!