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Nu Heat LoBoard2 problem

Selfbuildsarah
in Underfloor Heating

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We have just had our Nu Heat LoBoard UFH installed on the 1st floor. Not very happy as it isn’t flat. The surface underneath was perfectly flat, as fitted by MBC. The LoBoard is uneven and wavy as though the pipe is too big to fit in the boards or hasn’t been pressed down hard enough. Anyone else had this problem?

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