Can anyone help me?

[muj]

I had a roof re tiled and dorma work done by a local guy. 

He did the roof and dorma work and outsourced the gutter replacement to another company. 

Everything was ok until a few months agom

Water has stared coming in to attic both sides, one of the reasons we got the roof redone.

I got him to come out and he said it's because of the winds rain was getting in. Told him to sort it but he never came back.

My main concern is my front outside wall. Rainwater doesn't seem to go into the front gutter. It all goes down the exterior wall. 

I called the gutter company and they came and had a look to see if anything was blocking it. There was nothing there as I can see clearly from the window nothing was in the gutter not even rain water.

I have posted pictures of how bad it has become. The gutter company says it has something to do with the eaves. Not the actual gutter. 

I have a front porch which has become compromised and water is coming into the hallway at the front. 

So can someone point me in the right direction to get this fixed. The roofer I'll be getting trading standards chasing him.

Any advice/solutions will be much appreciated.

 

Thanks in advance

 

Newbie to these forums. 

[muj]

[muj]

[Redbeard]

Welcome, and I am so sorry to hear of (and see) your problems. Can we have some pictures of the meeting (or not?) of the gutter and the roof, taken from your dormer window, and also of the joints with the gutters each side? What are the gutters made of?

 

Since your gutters appear to meet the neighbouring gutters on either side it makes the possibility of the gutter being in the wrong place rather unlikely. One alternative is that the roof is 'in the wrong place' - i.e. the slates/tiles have been stopped too short. That seems unlikely too, as surely the roofer would simply have followed the line of the neighbouring slates/tiles... What happens when it rains really hard? The water doesn't shoot over the front of the gutter, does it?

 

How about contacting Trading Standards?

[muj]

Hi Redbeard thanks for the reply. 

The gutter is aluminium and connects you with neighbour on right side. It's blocked off on left hand. 

I'll post some pictures. The tiles join and finish to match everyone else. 

When it rains really hard the water doesn't shoot over the gutter. It all goes back behind the gutter. 

I have videos of this but how do I post on here. 

 

 

[muj]