It's not a 'one man band' as such, I think there's 3 of them in the office from what he said. They don't advertise as they get all their work from referrals etc which I found great/positive.
I did a structural engineering module years ago as part of my degree so I know the complexity involved; I definately have respect for what they are doing/creating and this definately isn't a simple one. After 2 initial/vague times limits passed, I wasn't overly bothered but our last chat he said; he won't be offended if I went elsewhere, I replied with, I'm happy staying with you but please give me a firm and realistic plan when I'll get something back; he replied with 1-2 weeks max and we're now passing the 2 week mark... This is the bit that's really annoyed me.
It's not cheap either, around £1200 for site visit/loading paths/beams and foundation requirements etc.
He's not used C19 as an excuse for himself as such; it seemed to relate more to his colleagues all being at home and the 'team' wasn't together; he's been actively working through C19 doing drawings etc still whilst self distanced.
Also yes, May this year he came