Kagsy

Well, they promised me they would come and re-point the chimney stack yesterday... I waited in all day and lo and behold, no show! When I messaged asking about it, I was given some spiel about someone being taken ill and rushed to hospital. Maybe it was true, but my gut says this lot may be blagging it.

Who knows! Tried googling it with no luck!

Thanks to all who have responsed, much appreciated. To clarify, I was quoted £550 for them to fix the flashing round the waste pipe, repoint the chimney and re-set a few ridge tiles and slates. After they discovered the ridge tiles and beam were damaged, they re-quoted me £2700, which I paid after they urged me to transfer the money before the close of business that day, without me having inspected the work. When they had finished, they said they had capped and re-flaunched the chimney "for free", although I had not requested this work specifically. That means it was an extra £2150 to support the roof beam and re-felt and batten a 4mx6m section. I wondered if this is a reasonable price? Also, after trying to research them a bit more in-depth, it seems like they may be using the company name and logo of another roofing company, which seems fairly dodgy, and they don't appear to have their own website or anything. I just have a bit of an off feeling about it.

Hi, Hoping someone can give me a bit of reassurance over some recent work I've had done. I have a 1950s/60s, 3-bed semi-detached house, with a pitched slate roof. I hired a roofing company to do a straightforward job of re-pointing the chimney stack, re-setting a few ridge tiles and replacing flashing around waste pipe, and was provided with a reasonable quote. As I work Mon-Fri, I wasn’t home when they came to do the work, but I received a phone call saying that upon investigation, more extensive work was needed, at a considerably higher cost. I was told some of the ridge tiles were split and beyond repair, plus the roof beam was rotten and bowed, and apparently the insulation was soaked. In their defense they sent some videos of the ridge tiles and part of the rotten wood, which I have attached here. In a panic, I accepted their quote without questioning. In hindsight, I feel I may have been duped, as the work was completed in a single day and I received another phone call at 4.30pm asking me to transfer payment before the end of the day as they needed to get to the builders yard to pay for supplies. In my naivety I paid up without having inspected the work. The following morning, in the light of day, I could see that the outside of the chimney stack had not been re-pointed. When I questioned this, he said they had not re-pointed the outside, but had re-pointed the inside of the “bagshot” – I’m unsure what this means though? He has offered to come back in the next few days to re-point the outside but time will tell if this happens! I just wondered if anyone could suggest a reasonable/estimated cost for the following work, which they listed on the final invoice: 1. Taken all old ridge tiles away 2. Supplied and fitted all new ridges and re-pointed them 3. Supported beam in roof 4. Re-felted and battened section of roof (apparently approx. 6mx4m in size) 5. Re-pointed chimney (which wasn’t actually done on the outside of the stack) 6. Capped and re-flaunched the chimney 7. Reset numerous slates I won’t include what I was charged yet, so as not to sway opinion! Thanks 😊 465754978_8448150355295503_6027806411124811366_n.mp4 465803737_9481188765242152_1133415468538100133_n.mp4