Initially, I'm renewing the thermostat in the lower immersion heater, with a different make (a Backer to replace a Tesla).
A continuity test on the element gave me 21 ohms, which I understand is about right.
Confusingly, it was working fine last night - heated a whole 162 litre cylinder without tripping.
By the way, a note to NickfromWales - I haven't been able to follow your advice about returning the cylinder because I bought the cylinder without any immersion heaters fitted. I bought the immersion heaters from Screwfix, but didn't keep the receipt, so can't return them.