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Jamie rhys

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Everything posted by Jamie rhys

  1. Yeah so I think I’m going to have to speak with him and tell him he needs to put this right not gonna be a fun conversation and I’m sure as hell he’s not gonna be happy with it but it’s too much of a risk especially after getting confirmation from the manufacturer just not prepared to take this risk I would like to thank everyone who has helped me I really appreciate it and hopefully he does it right this time around otherwise I’ll end up back here 🤦‍♂️
  2. From what I remember he said that the waste pipe was getting obstruction by the copper pipes which are for our boiler he said he didn’t wanna touch them pipes in case we then had any issues with our boiler in the future so he said he was going to raise the tray up on this wooden frame which we assumed was fine since I’ve never fitted a shower tray and don’t know what’s involved it’s only afterwards I’ve seen all this about laying a weak cement mix I get the feeling I’m going to have to tell him he needs to install this correctly as per the instructions which is going to be a flipping mess around since he’s already siliconed the shower tray to the wooden framed and the wall and has now put up and glued the cladding on extra photo of the waste pipe
  3. I notice that the shower tray guide also says you can use their universal leg guide https://images.victorianplumbing.co.uk/products/pack-of-6-legs-for-easy-plumb-shower-tray-panel-ntp001/instructions/screwlegs_enclosures_v2_fi.pdf but this was not done either so the warranty is still void 🤦🤦‍♂️
  4. Okay I can measure up the distance between the Battons later tonight for better information since it’s not been installed correctly as per the manufacturer instructions what would you suggest I do with my guy should I express that he’s installed not in line with the manufacturer instructions and ask him to put it right even though that might require him to rip out the tray and all the cladding or should I just say nothing and hope it doesn’t become a problem?
  5. I’m not sure if my guy is a plumber but is definitely a joiner he does advertise for bathrooms and kitchens we had him in to do doors and he did a good job and so we got him to quote us for our shower room we were happy with the price but as you can see we’re seeing issues now he did also install our downstairs bathroom which including fitting a new sink, toilet and towel radiator and we had no issues with that so we went ahead with the shower room he said the reason why he had to lift the tray up off the floor is their was a pipe from out boiler underneath the floor which would block the waste pipe for the shower hence why he built the custom frame the pipes in red are the ones that were blocking the waste pipe
  6. This is the custom built frame he put in just so you can see the support but there was no plinth or anything the gaps are just hallow is the only issue that I might face is that the tray could crack or is there more issues I could face I need to know so I can go back to him and say why I’m not happy and why I’m concerned
  7. Okay thanks and thanks everyone who helped me with this issue I’ll get my installer to get it touch with the supplier to sort this out
  8. I don’t think my installer is planning on doing any of these things that you are all mentioning from what I can gather his plans now are to just put some expanding foam in the cavity’s and then he’s going to cover up the wooden frame with flooring or trim I need to know what the likelihood is of having problems with this down the line is this something that 100% needs to be addressed or something that might never be an issue at the minute their appears to be no issues with the tray he installed it drains fine but it’s not been fully tested yet as he’s not siliconed things yet
  9. I’ll be honest I have no understanding of what this means my knowledge is that of general DIY nothing like what I’m having done right now hence why I’m not doing the work Not sure what you mean by crouping either sorry the instructions did come with the shower tray however I’ll be honest I didn’t see him read them 🤦‍♂️ and I’ve only read them myself after he’s installed the tray as I assumed he knew what he was doing since we’ve had him do other work for us which has been perfect but now I’m concerned about things going wrong in the future
  10. Will buying one of these fix my issues with the instability of the screen? Or am I best to cut my losses and get a different shower screen?
  11. Yes the tray is already fixed just wanted to clarify I’m not doing the job myself I’m paying someone and I’ve notice this afterwards am I looking at facing serious issues with this in the future or will it be fine as I don’t think the tray can be removed now without starting again with the shower
  12. What would you suggest me doing to reduce the amount of wobble thanks everyone for helping as well I appreciate it greatly
  13. The bar is fixed it can’t pivot and the length of it is 50cm was never cut and the distance to the wall with the window is 80cm and the instructions for the screen does say to fix it to where my installer has put it i don’t understand why the screen is so unstable even though no one else seems to have made any bad revives on products similar to this
  14. Forgot to add some photos showing the frame that the tray has been set on I’ve got three support bars in the middle and then all the edges and sides have support also planning on using expanding foam on the cavatitys for extra support The base is attached to the floor using silicone and the tray is also attached to the base using silicone
  15. Hi everyone looking for some advice if possible i wanted to know how important this step is on my shower tray installation guide (see photos) So far I’ve installed it by siliconing it onto a custom built wooden frame is this going to be fine or am I gonna experience issues in the future thanks in advance
  16. The only support that was provided with the shower is this one in my photo
  17. yes that is what the installer said just trying to work out if it’s been poorly installed or if this is a design flaw Yeah we have three walls
  18. It’s a frameless shower screen design I assume the bar that’s connects the middle of glass is supposed to add stability not sure what you mean about the window https://www.victorianplumbing.co.uk/apollo-1200mm-frameless-hinged-shower-door?sku=AP120DR&preSelected=true
  19. Hi guys was hoping you could help me recently installed a shower screen but when opening and closing the door it is extremely unstable and I’m concerned that after time this could cause damage I would appreciate it if anyone could explain what might be causing the issue and what I can do to fix I’ve attached a video that shows my issue https://streamable.com/fhogqo
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