Omer104

Apologies i have not been well. Thank you for the recommendations, I will speak to a local electrician. Radian thank you for that spot thats so helpful!

I have found the snowflake is frost protection activated.

That’s it Nick!!

Thank you so much for your quick responses. i don’t have electric experience unfortunately. I need to find the manual it was put in years ago. i asked an electrician and he advised £80 to check if the circuits were working without lifting the floor. If it’s not working he says need heating floor. If it is working he says it’s the unit connect the floor and thermostat but it feels that’s a lot to just rule out one problem. i have emailed prowarm too.

Hi everyone my elderly father room underfloor heating doesn’t work properly. It’s a prowarm unit - the thermostat is working. i have noticed snowflake icon in the bottom right which wasn’t there before. does anyone have any suggestions? I have gone to the prowarm website but I couldn’t get much from there. Thanks for your help, Omer