Robbot

Courier claimed it was on a pallet. Until I caught sight inside his van and noticed a lack of pallet.

I've just had to return a second load of laminate flooring due to the courier (on both occasions) allowing the packs to slide around in the back of their van. Nearly all the corners were smashed and the packing was ripped to shreds. Which suppliers use couriers who know how to handle this stuff. I'd buy and collect myself but have no suppliers close to me who sell the stuff I want.

There are no air bricks around the property, so I'm assuming there is a concrete floor below the wood. The floor is suspended as I can feel slight movement, plus it has dropped by a few mm where one of the inspection covers was routed out across the T&G leaving a weak spot that gives slightly. I will do as you suggest and cut the membrane to see what lurks below. Was this a usual method of construction 20 years ago?

Hi, I have a bungalow that was built in 2001. When I recently pulled the carpets up I noticed a series of routed inspection covers under which appears a damp membrane covering... 'heating pipe junctions'?. I don't want to cut the membrane if I can help it; however, would there be a concrete base and some form of insulation underneath the wooden subfloor? I'm trying to understand the construction method.