Postman Pat delivered a letter from the VAO today and to my utter bemusement they've placed our modest 3-bed chalet bungalow in the same band as the significantly larger 5-bed (less than 100m away) that we used to live in.   I've already begun collating evidence of the (lower) banding of several nearby properties of similar size/configuration, but does anyone have any tips on how to go about appealing as I understand the VAO are rarely persuaded to amend these decisions.