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We're in a familiar situation to many of you, I'm sure, particularly at the moment. Our planning officer who refused our latest app told me to my face "I'm handling 90 applications currently, I simply cannot engage" (aka offer any feedback or dialogue or advice), and I cannot get him on the phone or to respond to any query emails. The council trumpet the Paid Pre-App service as THE definitive, official way of getting feedback on an app, particularly ones that have been refused. (drumroll), but this has been posted on the council's website........ Our pre-application service is currently suspended. We are only accepting new pre-applications for major development for 10 or more dwellings. If you have recently submitted a pre-application request our timescales are extending beyond the advertised response times. Any new pre-applications submitted will be returned and refunded until we are able to maintain advertised service levels once more. We apologise for any inconvenience caused and are working hard to clear existing pre-applications. So, to conclude: Path A to feedback: blocked, officer will not engage Path B to feedback: blocked, pre-app service suspended I saw on another site a quote from the Planning Portal which I now maddeningly cannot locate which essentially said: "by law LPAs must engage constructively with applicants". So with both roads to "constructive dialogue" blocked, what do I do?
