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  1. Hi, I have Virgin Media available at my house and have been using their 100MB broadband service since I moved in. The actual speed is around 108MB download, 10MB upload. I had a phone line connected up last year, but it has never been used. My Virgin contract was coming up for renewal and I called them up to see what was on offer. I was paying £39.50 a month for the 100MB service. This included an unused phone line and basic TV package as it was cheaper to take these than broadband on its own. They offered to continue my deal or increase my speed to 200MB for £45 a month on broadband only. I told them that EE were offering me 300MB service for £43 a month plus £90 cash back. The EE service also has up to 50MB upload speed. Their response was we don't believe that you will get the advertised speed. I said, fine then just cancel it. I do not believe that disparaging a competitor is a good marketing strategy. TBH I was sceptical also, but I arranged for the new service to be installed the week before my Virgin contract ended. This gave me the option of sticking with Virgin if it was not as advertised. The Openreach guy appeared as booked on Tuesday morning. I needed an Openreach Fibre modem in the house for it to work.. All connected up and it synced at the maximum 330MB speed immediately. The speed over WiFi is a little slower than the sync speed. I reckon there is around 200m of cable between us and the cabinet. So if you live within a short distance of the cabinet and the Fibre Max/G.Fast service is available I would give it a go. My phone line will now pay for itself as I can switch between Virgin and phone line every 18 months or play them off against each other. In 18 months I will be eligible for the Virgin new customer deal which is currently 350MB for £39 a month plus £110 cash back. If they had switched me to this deal without the cash back I would have stayed with them.
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