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About Me


Found 5 results

  1. Hi all, not sure this is in the correct topic.... Im trying to get a telephone line into our new build but rather than a simple job it seems to be quite a challenge. We want an underground cable. I've got duct laid down to the front of the plot but external to our property it would need to pass through a track which has services running at 90deg to the duct. Where it crossed the track its actually council verge (that the track runs over). I've spent an hour on the phone and aren't any the wiser as to how I go about this. Does anyone know? I thought that openreach would give me a price for running the duct into the property along with the line and then I find a phone provider...... obviously not. Any help gratefully received CC
  2. I have recently ditched BT, I was tied in until Jun/Jul 19, however with the price increase you can ditch within 30 days of notification. I am going with Vodafone as we are in the FIbre area (Fiber box "in" my front hedge). I gave BT the chance to match Vodafone but they could only offer the broadband at the same price then you added line rental, Vodafone had no line rental. So next day I confirmed with Vodafone and called BT to tell them to (politely shove off), they then offered me the price without having to pay line rental and if you go online you can get it with "line rental for 18 months included". I wonder how many customers they had to lose before realising that everybody else was offering prices without charging line rental! Out of principal I was going to leave anyway (issues with our re-connection another story) and would recommend that to anybody as they are pushing themselves as paying more for a premium service (their quote) when I quoted the Plusnet prices to them (BT owned) and they also pushed free BT sport (I am not interested in subsidising Footballers, if I was I would have Sky Sports packages). We are also changing the in laws over to Vodafone Fibre. anybody else looking at this?
  3. To anyone who has done a demolition and rebuild, and lived on site, what did you do with your BT phone / broadband supply? can we just strip the BT box off the exterior wall of existing house, recover the internal cabling and somehow connect to a static van temporarily? or is it going to be more complicated than that?
  4. Looking for some advice about arranging my new connection. Have read everything I can online and so far just getting confused. I originally contacted BT who said yes they could organise the connection but not until I signed up for a phone package. Decided to go straight to OpenReach and filled in the registration form. I now have an email saying they want to charge me a non-refundable £299 to send someone out to survey the job and that they have a 25 day lead time. Is this the standard response or have I done something wrong? Can't find any info regarding this fee for surveying the job anywhere. I thought it was free up to £3400? Any advice welcome.
  5. So following on from the discussion about eye watering BT connection costs, does anyone have the definitive answer on where a master box has to be installed..?? Query is this - plot is on a corner, with a road running along the boundary to the right and a track to the front. House is near in line with a telegraph pole on the opposite side of the road, but the line would be overhead as per next door. Opposite the drive is a BT connection box in the ground and its across a track that we have rights over. Downside to that is the 35m up the drive from the connection which I expect BT will want to do so is going to be silly expensive. I could terminate at the gates as with the power but not sure where BT insist on installing master sockets..?
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